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Direct Support Ltd

Microsoft Cloud Accelerate Partner and extensively experienced IT support for businesses in Richmond upon Thames, London and the South East
4.3
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Based in Twickenham, IT experts Direct Support Ltd ensure your business IT systems function smoothly and efficiently.

Established over 25 years means we have seen an enormous amount of transition and innovation during this time - we understand IT inside out.

As a Microsoft Cloud Accelerate Partner you will get the best advice - in practical speak - about the most effective  IT solution for your business.

We work with businesses across Richmond upon Thames, London and the South East.

Our services include:

Contractural and pay per incident IT support

Design, supply and installation of Microsoft based IT networks

Network security solutions

Remote access and mobile computing

Office relocations

Internet and email services

Software auditing

Installation and testing of data cabling

Direct Support Ltd - your IT department

Tailored and individual support packages will suit your company's working practices.

Direct Support engineers are available when and where you need them. This saves you the expense of hiring an expensive, internal resource. Support packages can include:

Remote diagnostics, telephone support and administration

Onsite support

System healthchecks

Service agreements

Services can be provided through a pre-agreed, tailored support package at a fixed monthly price that meets with your budget.

This means that your IT needs are always in a knowledgeable, safe pair of hands.

Support can be provided on an ad hoc basis too.

For trusted, efficient, cost effective IT support - contact Direct Support Ltd

Latest Property Reviews

  • "efficient and highly knowledgeable"
    "We have been using Direct Support for our IT needs since the beginning of 2007 and have always been delighted with the service we receive. The engineers are efficient and highly knowledgeable, always available on the phone and visit us regularly in the office to ensure everything is running smoothly. If you're looking for value for money, local IT support then these are the people to use."
    5
  • "excellent and friendly service."
    "Direct Support have been our go to IT support provider for over 5 years and we continue to value their excellent and friendly service. From supporting our staff on day to day requests, through to server deployments, networking and complex audits they have not skipped a beat."
    4
  • "Polite efficient and reliable."
    Direct Support has been looking after my firm's computer system for the last two years and they have been excellent. Obviously since we are a small firm any problems can be very disruptive, and it has always done a fantastic job getting us back up and running as quickly as possible. I can highly recommend its services. Polite efficient and reliable. Robert Downie, partner at Bathurst Brown Downie & Airey LLP, solicitors.
    4
  • "Very good"
    I have worked with Direct Support for a couple of years and never having had IT support previously, would find myself in all sorts of trouble if they weren't on hand. We are a small business yet they treat us like a Plc. I would also not describe myself as an expert in these matters but they manage to make me understand and remain patient with me when I dont. Very good value for money and there have been a few times when I know they gone well beyond the call of duty. They know their stuff and that helps me sleep at night.
    5
  • "professional, dedicated, friendly and responsive."
    "We've been working with Direct Support for a number of years now and they've proved to be great: professional, dedicated, friendly and responsive...keep up the good work (and we'll keep making you coffee and offering biscuits when you come round!). Tim at Method"
    4
  • "supply is outstanding"
    When running a small business, you need to be able to rely on quick and affordable IT Support and thatʼs definitely what we get when we use Direct Support in Twickenham. A friendly team who never find a challenge too big or too small (or too strange!) and their commitment to completing a task and the help they supply is outstanding. I would thoroughly recommend any business big or small to try them out! - Robyn (TW1)
    4
  • "efficient and effective"
    We have been working with Direct Support since the beginning of 2006. As a small, but fast growing PR company, we depend entirely on media and communication facilities; we have relied on Direct Support to provide an efficient and effective service that covers all our many IT needs and never lets us down. The team is friendly, only a phone call away and they always have an affordable solution. I wouldnʼt hesitate to recommend them and I am confident that you wont find a better service that offers everything from IT supply to IT support. JI (TW1)
    4
  • "always friendly and helpful"
    Direct Support offer a great support service and are always available to help out at short notice as well as in the long term. The team is always friendly and helpful and will always find the best solution to our IT and communications needs. As a small business, it is essential to get support quickly and effectively - which Direct Support always offer. Polly (TW1)
    4
  • "excellent sevice"
    I have been working with Direct Support for over a year now and have always received excellent sevice from everyone who works there. They offer us an end to end service, providing hardware, software and config expertise for all of our issues as they appear, be they with Windows, Blackberry, comms. You name it, they can help. I receive sales calls from companies trying to canvass business every week and I happily turn them away. Rob (TW9)
    4
  • "supply is outstanding"
    "When running a small business, you need to be able to rely on quick and affordable IT Support and thatʼs definitely what we get when we use Direct Support in Twickenham. A friendly team who never find a challenge too big or too small (or too strange!) and their commitment to completing a task and the help they supply is outstanding. I would throughly recommend any business big or small to try them out! - Robyn (TW1)"
    5

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